Senior UX Design, Amazon Payment Products, Amazon Payment Products

Do you want to disrupt the financial space by creating the best-in-class designs for Amazon’s payments products that reach millions of customers? Do you have a desire to contribute to the design strategy and execution for a fast-growing business with significant impact on our customers? Amazon Currency Conversion team is looking for a strategic-thinker with hands-on expertise in developing world-class product and marketing experiences that delight customers. We are continuously adding new market-leading features and product innovations. You are a creative wizard in design and production of world-class products that people desire and use every day. You are an organized self-starter that can deal with ambiguity, competing priorities, and are always on the lookout for ways to improve the customer experience. You are methodical in scaling design across multiple partners and iterating on process for efficiency. You are an excellent collaborator and have no problem presenting–and defending–your ideas to other designers, product and marketing managers, and company leaders. You are a visual master of your process and craft and are capable of designing inspiring content and campaigns that captivate audiences worldwide. Above all, you are passionate about solving real problems for real people through research, design, and iteration. You will work with members of the design, product marketing, and marketing teams to create experiences that are engaging, useful, and solution-oriented. You will apply customer data and insights to tailor your designs to customer’s needs and pain points. You’ve set the standard for design and production solutions with your world-class design talent, command of visual principles, masterful typographic skills, and keen attention to detail. Key job responsibilities - Work closely with product owners, software developers, researchers, and other designers to create innovative design solutions that impact millions of users. - Deliver end-to-end design of medium-to-large-scale projects, using market analysis, site data, customer feedback, user research, and technical constraints/opportunities to inform design decisions. - Translate complex customer interactions into simple, engaging user-centered solutions. - Quickly and thoroughly create user flows, wireframes, low-fidelity and high-fidelity design mockups, and interactive prototypes. - Assess and analyze current site data and user behavior to understand target users deeply by developing and working from user profiles and conducting task analysis, creating user scenarios or user stories, and helping to create and analyze user research. - Communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization. - Refine, maintain, and enforce current design guidelines and strategies. - Work on multiple projects concurrently while handling different types of design requests. - Adeptly handle changing priorities throughout a product life cycle. - Work collaboratively with engineers, product managers, executives, and other designers in overseeing design throughout the planning and development lifecycle for interfaces to help define best-in-class user experiences. - Use AI tools for design outputs like mocks, prototypes. About the team We are a customer obsessed design organization with UX, VX and research within Amazon focused on creating the best in class experiences for our customers. We have big ideas, and are willing to take risks in order to realize them. We are small enough to move quickly while enjoying the stability that comes with being an industry leader. We tackle modern, complex problems in innovative ways and create software that improves people’s lives.