Corporate Content Development Manager – $50-$59/hr
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Our client, a corporate organization, is seeking a Senior Client Learning and Development Specialist to join their team on a temporary to permanent basis in Arlington, Virginia.
About The Job:
Develop and manage scalable customer education programs, digital learning content, and LMS resources for external customers
Create and maintain educational materials including eLearning modules, videos, product guides, knowledge articles, and learning paths
Build customer-facing learning programs that drive product adoption, onboarding success, and customer engagement
Partner with Product, Customer Success, Support, Sales, and Marketing to support product launches, feature adoption, and strategic customer initiatives
Manage and grow customer community engagement through peer learning opportunities, advocacy programs, and educational events
Measure program effectiveness through customer engagement, adoption, retention, and support deflection metrics
Continuously improve education initiatives using customer feedback and performance data
About You:
Bachelor’s degree is required
7+ years of experience in customer education, enablement, instructional design, or training within a SaaS environment required
Experience building and scaling customer-facing learning programs, ideally from the ground up
Strong background developing digital learning content for external customers, not internal employees
Hands-on experience with LMS platforms, digital learning tools, CRM systems, and knowledge management platforms
Experience creating learning paths, content roadmaps, and customer education strategies
About The Position:
Start Date: ASAP!
Temporary pay: $50-$59/hr
Permanent Salary: $115K-$140K, depending on experience
Hybrid: 4 days onsite
Schedule: 37.5-hour work week
Metro Accessible!
A1467644DC-Temp_1785945614
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