Quantitative - Mixed Method UX Researcher IV (Consumer Insights)

Seeking a Senior level UX/Consumer Insights Researcher to support product and user experience research efforts through well scoped, time bound project work. In this role, you will help design and execute research to inform product decisions and deepen understanding of user needs.

About the Team

This role sits within the UX Research team for the client's wearables division, specifically supporting go to market and growth research initiatives. The team conducts extensive retail research focused on the company's wearable and smart device products.

This is not a typical UXR position. Rather than conducting usability studies on software, the focus is on understanding why consumers are or are not buying devices, how those devices are being used, and deeply exploring retail and shopping behavior. The work is more consumer insights focused than traditional UXR, requiring a researcher who can run surveys, understand consumer insight methodologies, and apply qualitative methods in the field.

This is not a lab-based role. The researcher will be actively involved in retail environments and field research at the client's own retail stores and other retail locations.

What Makes This Role Interesting

This is a unique opportunity to contribute to research that directly shapes how cutting-edge consumer hardware products reach the market. Unlike traditional UXR roles focused on software usability, this position offers exposure to the full consumer journey, from understanding purchase drivers and shopping behavior to exploring how people integrate wearable devices into their daily lives.

The role blends consumer insights, market research, and UX research methodologies, making it ideal for a mixed method researcher who is quant leaning and wants variety beyond lab-based studies. You will conduct field research at retail locations, design and analyze surveys, run focus groups, and deliver insights that help the team understand how to position and sell products. This is a high impact role on a team that values both speed and rigor, with the opportunity to work on some of the most innovative hardware products in the wearables space.

Responsibilities

Plan and execute research using appropriate qualitative and/or quantitative methods (interviews, product evaluations, surveys, diary studies)

Partner with cross functional stakeholders to define research goals, scope, timelines, and deliverables for assigned projects

Develop research plans, screeners, discussion guides, and related study materials

Conduct data collection, synthesize findings, and translate insights into clear, actionable recommendations

Communicate results via written reports and presentations tailored to stakeholder needs

Support iterative learning by advising on next steps and follow up research opportunities

Maintain research documentation and contribute to research repositories as needed

Typical Day to Day

Planning studies and designing research from end to end

Being in the field conducting research at retail locations

Managing multiple projects simultaneously in various phases of completion

Reporting on one project while initiating the next

Coordinating with vendors and cross functional partners

Must Have Qualifications

Recent, hands-on primary research experience. You must be currently or recently designing, fielding, and analyzing your own studies (surveys, interviews, focus groups, field work). Secondary analysis only, insights consumption, or program management adjacent research work does not qualify.

Survey design and analysis with mixed method research experience (quant leaning); comfort with focus groups, interviews, and field work

Relevant domain experience in consumer technology or consumer electronics. Researchers coming from consumer tech, consumer electronics, or closely related consumer product spaces are the target profile.

Vendor management experience

Proficiency with AI tools (such as Claude) and research efficiency tools

Strong track record of independent, autonomous work and clear stakeholder communication, with references who can speak to both

Additional Minimum Requirements

Experience conducting UX research and selecting methods appropriate to the research question

Experience planning and moderating user interviews and usability testing

Experience synthesizing research findings into clear insights and recommendations for product and design partners

Strong written and verbal communication skills

Ability to manage multiple tasks, prioritize effectively, and deliver work on schedule in a fast-paced environment

Nice to Have Skills

Shopper insight or retail research experience

Familiarity with tracking studies, TURF analysis, or conjoint analysis

Experience with wearables or packaged goods research from a consumer insights angle

To respect your time, please review the following before applying. The hiring team has been specific about profiles that will not advance:

Pure qualitative researchers. A quant leaning, mixed method profile is required.

Hardware or XR engineering focused profiles. Domain fit means consumer technology and consumer electronics research, not hardware development or XR technical backgrounds.

Purely academic researchers. Applied, in industry consumer research experience is required.

Secondary research or TPM adjacent backgrounds. Candidates whose recent work is limited to synthesizing existing research or coordinating research programs will not be considered.

A Note on Your Resume

The hiring team is reviewing resumes closely. Generic skill lists and AI generated resumes are an immediate disqualifier. Your resume should read as specific and personal: name the studies you ran, the methods you chose and why, the products or categories you researched, and the business decisions your insights informed. Concrete, first person detail about your primary research work is what advances candidates.

Location : United States (Remote, in the Bay Area, to allow for easy travel to retail locations.)

Travel Required: Approximately once per month to retail locations; potentially week-long trips.

Role type: Contract 9 Month Position

Expected hours : 40 per week

Benefits:

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Application Question(s):

Do you or will you in the future require any sponsorship to work in the US?

Language:

English (Required)

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.