Strategy Director, UX

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About the Role

Monks is seeking a Senior Strategy Director, UX to lead experience strategy for one of the world's most visible technology brands.

This is a UX Strategy role—not a UX Design role. We're looking for someone who understands how large-scale web ecosystems become powerful marketing platforms. You know how to connect brand campaigns, customer journeys, information architecture, and content strategy into seamless digital experiences that support both business goals and user needs.

You'll partner closely with Creative, UX Design, Production, Client Leadership, and cross-functional teams to develop experience strategies that are both compelling and executable.

Responsibilities:

1- Strategic Narrative & Pitching

Lead the Strategic Vision: You are the lead author of strategic narratives for digital experiences. You translate complex business challenges into clear, compelling recommendations that connect customer needs, marketing objectives, and digital ecosystems.

Sell the Vision: You create persuasive strategy decks and executive presentations that inspire confidence. You can clearly articulate why a proposed experience, site architecture, or customer journey will deliver stronger business and customer outcomes.

Orchestrate the Journey: You move the conversation beyond individual pages to connected customer journeys. You define how users move across campaigns, landing pages, product experiences, and web ecosystems while ensuring the narrative remains cohesive from start to finish.

Client Leadership: You partner with Client Directors and cross-functional teams on proactive initiatives and new business opportunities. You're comfortable presenting to senior marketing and product stakeholders, facilitating strategic discussions, and confidently defending your recommendations.

2- Web Ecosystem Strategy

Marketing-Led UX: You define Information Architecture (IA), customer journeys, and content strategy through a marketing lens. Every recommendation balances user needs with business goals, brand storytelling, and conversion opportunities.

Design Connected Experiences: You think beyond individual pages to shape cohesive digital ecosystems. You ensure websites, campaigns, product launches, and content experiences work together as one unified customer journey.

Simplify Complexity: Large digital ecosystems often become fragmented over time. You identify opportunities to streamline experiences, reduce friction, and create intuitive pathways that feel seamless to customers.

Connect the Dots: You align digital experience strategy with broader marketing initiatives, product launches, and business priorities, ensuring every touchpoint contributes to a consistent brand experience.

Partner Through Execution: You collaborate closely with UX Design, Creative, Production, Engineering, and Client teams to ensure strategic intent is preserved from concept through execution.

About You

The essentials:

10+ years of experience in Digital Strategy, UX Strategy, Experience Strategy, or a closely related discipline, with significant experience leading strategy for enterprise digital experiences.

Agency DNA: You have built your career in a digital, creative, or integrated agency environment where websites and digital ecosystems are treated as core marketing channels. You understand how campaigns, content strategy, customer journeys, and brand storytelling come together to create meaningful digital experiences.

Enterprise Experience: You've developed strategy for large-scale websites or digital ecosystems serving global brands. You're comfortable navigating complex information architectures, multiple stakeholder groups, and interconnected customer journeys.

Proven Strategic Leadership: You have significant ownership of strategic thinking—from shaping recommendations and authoring strategy decks to presenting confidently to senior client stakeholders. You're comfortable leading conversations, influencing decisions, and building trust with executive audiences.

Core Skills:

Expert proficiency in Keynote and/or Google Slides—your presentations tell clear, persuasive strategic stories.

Strong expertise in Information Architecture (IA), Customer Journey Mapping, Content Strategy, and UX fundamentals, with the ability to partner closely with UX Design teams.

Ability to connect digital experience recommendations to business and marketing outcomes, including engagement, conversion, and customer satisfaction.

Excellent facilitation, presentation, and storytelling skills, with the ability to simplify complex ideas for both technical and non-technical audiences.

Comfortable collaborating across Creative, UX Design, Production, Engineering, and Client teams to bring strategic visions to life.

What We Offer:

Strategic leadership over a high-profile enterprise digital ecosystem.

The opportunity to shape how a globally recognized brand delivers exceptional digital experiences to millions of users.

A highly collaborative, multidisciplinary team where Strategy, Creative, UX, Production, and Technology work together to solve complex challenges.

The opportunity to influence new business, mentor others, and help shape the future of experience strategy within Monks.

Compensation:

The anticipated salary range for this role varies by geographic location. Actual compensation will be determined based on a variety of factors, including relevant experience, interview assessment, skills, geographic location, and internal equity. In addition to base salary, Monks offers a comprehensive benefits package and opportunities for professional growth.

#LI-hybrid

#LI-ZZ1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
What We Offer

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here !

Generous PTO and 15 company-wide holidays

401k with company contribution

Paid parental leave

Work-life balance with an emphasis on personal well-being

Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here !)

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

Salary Range:
$130,000 — $150,000 USD

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.